Billing and plans

Holler is priced per technician per month; current plans are on the pricing page. There are two plans, Basic and Pro. No card until your techs are live: you pick a plan at signup and set up for free in sandbox. Tapping Go live asks for a card through Stripe and starts a 7-day free trial on either plan: nothing is charged that day, and billing starts at the 3-tech minimum when the trial ends (cancel before then and you pay nothing). Holler goes live as soon as the card is in. From there billing follows your crew, managed under Settings, in Billing. Once you are paying, Billing shows your plan total, the current billing period and next invoice date, the payment method on file, your billing contact, and every invoice with a link to view it. Card changes, plan changes, and cancellation open a secure Stripe portal; Holler never sees or stores your card number. If your Holler plan comes with your ShareWillow account, Billing shows it as Included: nothing to pay and no card on file.

• Seats adjust with your crew; you’re billed for techs on Holler, not your whole org chart.
• Checkout, at Go live or from Settings, in Billing, always charges at least the 3-tech minimum.
• Past the minimum, adds prorate the day a tech joins; seats for techs who leave come off the next cycle.
• Annual billing carries a discount.
• Cancel any time from Settings, in Billing; texting stops at the end of the period.