Getting started
Sandbox mode
Every company starts in sandbox. It’s the difference between hoping the setup is right and watching it be right.
What sandbox does
- Nothing goes to your techs: no briefs, no pre-job or money texts, and no invites. Techs you add in sandbox are queued, and Holler texts each one their invite the moment you go live.
- Decisions you make on a flagged pay question are logged, and the tech is not texted while you are in sandbox.
- Each held text logs a preview. Open a tech’s thread in Conversations to read the exact words that would have gone out, marked as sandbox previews that never sent.
What still works in sandbox
Login codes, the samples you text to your own phone from guided setup, and compliance replies (STOP and HELP always work, everywhere).
Going live
The gold Sandbox pill sits in your dashboard header. Hit Go live, confirm, and any invites you queued in sandbox text right away. The next cycle of automated texts sends for real. Held sandbox previews are never re-sent as duplicates; going live starts fresh.